Friends,

Listed below are the updates to our cancellation policy:

When you book an appointment with Immaculate, you have to put a credit card on file to reserve your time.

If you cancel without giving 48 hours notice, you will be charged 50% of the quoted service.

If you no-call, no-show, you will be charged 100% of the quoted service.

There is a firm 15 minute grace period, any lateness exceeding that will be rescheduled and charged the appropriate cancellation fee, per our policy. By booking an appointment, you agree to our policies.

If you are feeling ill or have come in contact with someone who has tested positive for COVID-19 please cancel your appointment.

We just ask that you give us a minimum 24 hour notice.

Transparency has always been important to us, which is why we have drafted this notice.

Please feel free to contact Katie or Alli Bee with any questions, & be advised that this will be strictly enforced.